General Conditions of Sale

The company Partygama S.L. with N.I.F B87055802 registered in the Commercial Register of Madrid. With domicile in Boadilla del Monte and email info@partygama.com. Any purchase of a product present in the online shop of the web https://www.partygama.com/en/ requires consultation and acceptance of these terms and conditions of sale. The purchase from this website and the fact of making any order assumes that you have read and accepted the present conditions of sale.

Preamble

The present general conditions aim to define the rights and obligations of both parties, in the framework of the internet sale of products proposed by the seller to the consumer.

Confirmation of order

The current information will be followed by an email to the e-mail indicated by the buyer after the order notification.

Confirmation and proof of payment

Records stored in the systems of the company of Partygama S.L., in appropriate security conditions are considered as evidence of communications, orders and payments between both parties.

The storage of purchase orders and invoices, made in a reliable and lasting manner, can be created as proof of purchase.

The terms of payment of customers with an account will be rotated in the form of SEPA remesa to the days of maturity informed in the final invoice, any refund or non-payment of the same will result in a refund expense of up to 5% of the value of the invoice to be rotated. If the default is repeated and from the second receipt returned the company reserves the right to revoke the customer's credit conditions and its step for future orders in the form of payment of the account.

Product information

All efforts have been made to ensure the accuracy of the information presented in https://www.partygama.com/en/ or its suppliers, however, are not responsible for the consequences, incidents, damage resulting from electronic transmission or the accuracy of the information transmitted, even in the event that Partygama S.L. is aware of the possibility of such damage. The names and brands of products and manufacturers are used only for identification purposes. All photos, descriptions and prices are not contractual.

Period of validity of offers and prices

Special offers, promotions or discounts will be valid until the specified date or until the end of the specified inventory number. As well as the prices indicated at the time of the consultation of the website.

Transport and delivery time

The products are delivered to the address indicated by the buyer in the order form, and only in the geographical destinations specified in the delivery forms.

All products are shipped in perfect condition. The customer must notify the logistics company (or the mailman) of the least impact trace (hoyos, footprints etc.) in the package, and, where appropriate, must reject the package.

The change of a declared product, then, and damaged during transport, without any reservation that has been issued upon receipt of the package, cannot be taken into account.

As with any shipment, it is possible to suffer a delay or the product is diverted. In such a case, the logistics company will be contacted to initiate an investigation. All necessary efforts will be made, during the necessary time, to find the package. In your case, the merchant will be reimbursed by the logistics company and a new identical package will be delivered at no cost.

For our part, we decline any liability in the delivery times caused by the logistics company, especially in case of loss of products, weather or strikes.

Delivery problem by the logistics company

The consumer must get to Partygama S.L., the same day of delivery or as the last time the first working day after delivery, any kind of claim due to a delivery error and/or to the non-conformity of the goods in kind or in quality, with respect to the information provided in the order form.

After this period, any claim will be denied.

Error in delivery

The consumer must get to Partygama S.L., the same day of delivery or as the last time the first working day after delivery, any kind of claim due to a delivery error and/or to the non-conformity of the goods in kind or in quality, with respect to the information provided in the order form.

After this period, any claim will be denied.

Shipping costs will be borne by Partygama S.L., unless it is proved that the product does not correspond to the original statement made by the consumer, so that the change is effected correctly.

Product Guarantee

The provisions of these conditions cannot deprive the consumer of the legal guarantee that the professional seller must guarantee against any type of defect of the product sold.

The consumer is explicitly informed that Partygama S.L. is not the manufacturer of products presented in https://www.partygama.com/en/ and that Partygama is not responsible for defective products.

Therefore, in case of damage to a person or product defect, only the responsibility of the manufacturer will be requested by the consumer, with respect to the information in the product container.

Property reserve

The use of trademarks on this site is strictly prohibited.

Causes of major force

None of the Parties shall be liable for full or partial non-compliance or for delays in the performance of their obligations, in accordance with this contract, caused by external causes, outside their control (Cause of Major Force).

It is considered that within the Causes of Force Major should include, without limitation: war, riots, insurrection, severe alterations in the security of the Internet, technical failures, unauthorized accesses and/or intrusions on the servers of the Website, strikes of all kinds and telephone or computer failures.

If any of the Parties mention a case of force majeure, it shall notify the other Party within 10 working days of the occurrence or imminent occurrence of such a case.

The Parties agree to remain in communication in a timely manner, to jointly determine the terms and conditions for filling an order, if any Major Force Case occurred.

After one (1) month of interruption due to some Case of Force Major, Partygama S.L. you may make the decision to cancel the order (s) in which case you will refund the Buyer, if the situation applies.

Divisibility

If one or more provisions of these General Conditions of Sale are deemed or declared invalid in accordance with the law, regulation or after an unrepeated judgment issued by a court with jurisdiction, the other provisions shall retain their absolute scope and validity.

No waiver

If a party fails to point out that it cannot comply with an obligation(s) listed under the present general conditions, it is obliged to comply with the obligation(s).

Applicable legislation

The present conditions shall be governed by Spanish law, which shall be applicable in the provisions of this contract in respect of interpretation, validity and enforcement.

In case of dispute or claim, the consumer will be directed mainly to Partygama S.L. to find a friendly solution.

Confidentiality and Data Protection

In compliance with the provisions of the Organic Law 15/1999 of 13 December on the Protection of Personal Data, the personal data provided by the Buyer will form part of the Seller's client file, whose purpose is to maintain the contractual relationship, control and management of the sales and their corresponding collections. Partygama S.L. it shall treat such data with the utmost confidentiality, and undertakes not to use them for a purpose other than that for which they have been collected, as well as to keep them with the appropriate measures that guarantee their safety and avoid their unauthorized alteration, loss, treatment or access.

Partygama S.L. undertakes to keep professional secrecy in respect of personal data, even after the termination of the contractual relationship.

The Buyer authorizes Partygama S.L. to keep your data for a period of five years after the contractual benefit has been fulfilled.

The Buyer has the possibility to exercise access rights, rectification, cancellation and opposition by directing a written communication to the attention of Partygama S.L. or through the website, section "Your Account".

Regulation of litigation

Any order made through the online shop of Partygama S.L. is with the customer agreement, without limitation, to the terms of sale of Partygama S.L.

These online sales conditions are subject to Spanish law.

In case of litigation, the jurisdiction is assigned to the competent courts of the Partygama headquarters S.L. despite plurality of respondents or call in guarantee.